Time to get get ahead using new technology
H&E Electrical, an expanding family-run business, has truly gone mobile. Based in Swansea, they undertake electrical work across South Wales and the whole of the UK, and have even completed jobs as far away as Sweden and Finland. Whether it’s changing a domestic plug socket or moving heavy industrial machinery, the company distinguishes itself through its commitment to providing safe, flexible, and reliable service. This includes quick response times, a willingness to take on work anywhere, and excellent out-of-hours support – 24/7 emergency cover, and times to suit organisations so that business is never interrupted.
Elizabeth takes charge!
In July this year, they went mobile in another sense, with the launch of their new app for Android and Apple smartphones. As a business that prides itself on its high-quality service and customer satisfaction, the app is now an integral resource to actively connect with customers. Elizabeth Evans, the Sales and Marketing Director at H&E Electrical, sees the app as a valuable point of contact, as mobile phones are rapidly becoming the preferred choice of communication. She believes that the app is more effective and less invasive than email – it’s great because customers have it on their phones by choice, and can configure notifications to be silent if they don’t want to be disturbed. Elizabeth says, “Customers can quickly call and make requests through the app; it really does make communication so much easier for everyone”. Users can also share the app with their contacts with a referral programme, providing viral marketing for the business.
Getting a Mynt App is a great way to keep your business evolving with current communication technology, and achieving that all-important edge on your competitors. Elizabeth notes that “Not many electrical businesses have an app, so we’re doing something new. Now we have a real presence not just on the web, but on the app, too.” She also thoroughly recommends attending one of the free Mynt Apps courses at the Miskin Manor Hotel or the Copthorne Hotel: “The course enlightens people to the functionality of the app. It makes you understand so much more about it. It’s not a hard sell, but you can quickly see why it would be beneficial to your business. I would advise people to get an app, it really is worthwhile.”
You can call Mynt Apps on 02920 226620.